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your postpaid account

get answers to all your postpaid account questions. find out more about the contents of your bill, ways to pay and all you need to know about managing your postpaid account.

on the first day of the month, we’ll send you an SMS with the amount due for the billing month. this is followed by an email on the 7th of the month containing a breakdown of your amount due and transactions on your account.

if you have not been receiving your bills and wish to update your email address, please send an SMS to 37940 with your email address to enable us update our records.

you can keep tabs on your usage by dialing *235#.

you can pay your bills via any of the following channels:

via recharge card: dial *222*pin number*1#.

visit the nearest 9mobile experience center to pay.