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your postpaid account

get answers to all your postpaid account questions. find out more about the contents of your bill, ways to pay and all you need to know about managing your postpaid account.

on the first day of the month, we’ll send you an SMS with the amount due for the billing month. this is followed by an email on the 7th of the month containing a breakdown of your amount due and transactions on your account.

if you have not been receiving your bills and wish to update your email address, please send an SMS to 37940 with your email address to enable us update our records.

you can keep tabs on your usage by dialing *235#.

how do I pay my bill

You can pay your bills via any of the following methods

a) Using recharge card: dial *222*PIN NUMBER*1#

b) Visit the nearest 9mobile experience center to pay

c) Pay at any of the designated banks below (Please ensure you write your name, mobile number and month bill e.g April telephone bill on the teller).

      i. FCMB A/c no: 0467720010

      ii. Fidelity Bank: A/c no, 5120000285

      iii. UBA A/c no: 1012093370

      iv. GTBank A/c no: 0006544107

      v. First Bank A/c no: 2012887918

      vi. Access Bank A/c no: 0001797282

      vii. StanbicIBTC A/c no: 9200128009

      viii. Bank PHB (Keystone Bank) A/c no: 1005478856

       ix. Intercontinental (Access Bank) A/c no: 5000262534

       x. Oceanic Bank (Ecobank) A/c no: 0029729600

       xi. Standard Chartered Bank A/c no: 0000478692

       xii. CITIBANK A/c no: 0011348004

       xiii. Diamond Bank A/c no, 0021921912

d) Payment via Quickteller. Please visit www.quickteller.com/9mobilepostpaidnew

Payments can only be made with Interswitch, verve card, Master card or Naira Master card .

Please follow the steps below to complete payment

        i. Go to Phone Bills and click on 9mobile Post-paid payments

        ii. Click Pay

        iii. Enter your email address and Subscriber number (phone number)

        iv. Enter the required amount

         v. Payment will be confirmed complete

e) Payment via Internet Banking: You can also pay your bills online via the internet banking website of your bank.(Please note that you have to subscribe to the internet  banking of these banks to make use of this option. Kindly ensure you include your phone number and state that payment is being made to settle 9mobile monthly bill in the comments field/section).

f) ATM payment

Make payment at any of these banks Quickteller enabled ATMs (Skye Bank, First Bank, WEMA Bank, Afribank (Mainstreet), Access Bank, Stanbic IBTC, Union Bank, FCMB, UBA,Finbank, Oceanic Bank (Access Bank)

Please follow the steps below on the Quickteller enabled ATMs to complete payment

       i. Enter your card, select current/saving account type as applicable

      ii. Select Quickteller option > Pay Bills > Others

    iii. Enter 9041336 as the Subscriber number

    iv. Enter your email address, phone number and subscriber number

     v. Enter the Required amount

     vi. Accept N100 surcharge and confirm payment

g) Payment via My9mobileapp

Please follow the steps below on the My9mobileapp to complete payment

i.Download My9mobileapp or visit  https://my.9mobile.com.ng

ii.Create an account of log in if an existing user

iii.Navigate to the postpaid menu

iv.Click on  bill payment

v.Enter Phone number/contract number

vi.Enter Amount and click on Pay