D.light solar envisions a brighter future where all people are empowered to enjoy the quality of life that comes with access to reliable and affordable clean energy products. Power your business and home with the d.light Solar Home System. This revolutionary product grows with your aspirations, powering multiple appliances, accessories, mobile phones and bright lights after just a single day of charge. Each unit comes bundled with a host of new innovations – a super-bright tube light, fully customizable lamp brightness, linkable bulbs, ultra-efficient accessories and appliances – all powered by an exceptional zero-maintenance long-life battery, that will over-deliver for years without needing replacement or servicing.
*These products are available for sale at 9mobile Experience Centres nationwide.
The initial payment may be made using the below channels.
- 9pay: You can make initial installment using our e-wallet service, 9pay. Visit www.9pay.com.ng to sign-up and fund your 9pay account. Download the 9pay app only available on Android.
- POS: You can pay using d.light’s POS terminals available at our Experience Centre.
- Cash payments: You can also pay with cash to our representatives at the Experience Centre.
Subsequent payments for subscription can only be made through 9pay. Dial *500*70# or visit www.9pay.com.ng to fund your account and pay.
- Walk into any 9mobile Experience Centre to pick up the product.
- Our representatives at the Experience Centre will guide you through the process of onboarding and activation.
- Installation is easy to do, however if you request for assistance, you will be assigned a d.light engineer for free. Installation is free.
- For subscription (daily, weekly, monthly) payments please use the 9pay USSD or WEB.
- Visit www.9pay.com.ng to create a 9pay account with your 9mobile MSISDN and fund with your debit card. Alternatively, you can create a 9pay account using *500#
- Click on the Pay Bills section of 9pay main menu, for down-payment.
- Once the product is selected, it automatically highlights the down-payment.
- Insert your device account number.
- Click on Submit to pay safely using 9pay.
- You get an SMS notification immediately from 9pay stating that your account has been debited.
- You get an SMS immediately from Dlight stating the token and down-payment duration, which is 7 days.
- Dial *500*70# to select the product options.
- Once the account number is inserted, you must input your 9pay PIN.
- The money is deducted from your 9pay account.
- You get notification (on the USSD menu) that transaction is successful.
- You get an SMS notification immediately from 9pay stating that account has been debited.
- You get an SMS immediately from Dlight with the token and subscription duration.
The products will be available at our Experience Centres nationwide. If you don’t find it at the Experience Centre close to you, don’t panic! Our representatives will advise on what to do.
- For issues regarding repair and return of the Products, the products must be returned to the 9mobile Experience Centre where it was purchased.
- The Products will be repaired and/or replaced no later than five (5) business days from receipt of the faulty or damaged Products.
- You will be notified to pick up replaced or repaired products at the expiration of the five (5) business days.
- To ensure the return process is recorded, you will be requested to fill return forms at the Experience Centre location.
- A survey call will be carried out by D.light’s call-centre to ensure the replaced or repaired product is functioning.